Senior Manager Network Operations

Lead 24x7 network operations in Mississauga with expertise in service reliability, performance, capacity, and automation across enterprise technology services.

As Senior Manager, you will direct geographically distributed teams across NOC/L1, TR/L2, Performance & Capacity, and Network Automation. You will translate enterprise priorities into operational strategy while supporting reliable service delivery. The work includes stakeholder, vendor, risk, and control leadership.

Key Responsibilities:

• Lead global day-2 network operations across multiple disciplines
• Direct major-incident response, escalation, recovery, and executive communication
• Oversee performance reviews, capacity assessments, and proactive assurance
• Sponsor controlled automation for health checks, reporting, and workflows
• Establish operational readiness for technologies entering production

Requirements:

• Bachelor’s degree or equivalent experience
• 10+ years of progressive information technology experience
• Leadership experience with multidisciplinary teams and matrix resources
• Enterprise network or infrastructure operations leadership in 24x7 environments
• Experience with incident, change, capacity, observability, and automation practices

Bring enterprise network leadership, operational judgment, and automation expertise to strengthen reliable services and technology outcomes at TD.