Senior Network Engineer

Essential

• Palo Alto NGFW firewall rule administration via Panorama (essential)
• Palo Alto Strata Cloud Manager (SCM) - policy and object management (essential)
• Zscaler ZIA and ZPA - policy administration, access requests, and basic troubleshooting
• ServiceNow - incident, request, and change ticket management
• CCNP-level routing and switching knowledge, with solid core networking fundamentals: TCP/IP, DNS, VLANs, OSPF/BGP basics
• Basic troubleshooting using tools such as ping, traceroute, and packet capture
• Familiarity with SNMP-based network monitoring and alerting tools, with an interest in helping to mature and improve monitoring/alerting coverage across the estate
• Ability to read and interpret firewall logs and basic packet captures to support issue diagnosis
• CCNA or an equivalent networking qualification
• Palo Alto PCNSA/PCNSE certification, or actively working towards one
• Exposure to Cisco switching and routing (IOS/NX-OS)
• Exposure to network monitoring tools such as LogicMonitor
• Basic scripting or automation exposure (e.g. Python)
• Exposure to cloud networking (AWS) fundamentals

Competencies / Other Requirements

• Proactive, self-starting approach - looks to identify and improve processes, monitoring, and tooling rather than simply responding to tickets
• Methodical, process-driven approach with excellent attention to detail
• Willingness to follow established change and security procedures accurately and without deviation