Senior Network Operations Analyst

Advance Island Health network operations through Cisco systems support, hardware lifecycle upgrades, and complex issue resolution across multiple sites. Regular travel remains an ongoing requirement.

Reporting to the Senior Manager, Network Operations, this temporary full-time Senior Network Analyst role supports technical projects and daily infrastructure needs. You will troubleshoot Cisco networking and VoIP systems, implement upgrades, and serve as an escalation point. The position requires collaboration with IT teams and vendors, effective communication, and programming ability.

Key Responsibilities:

• Troubleshoot complex Cisco networking and VoIP issues
• Serve as an escalation point for complex problems
• Implement hardware lifecycle upgrades and new deployments
• Collaborate with internal IT teams and external vendors
• Support network project planning and implementation

Requirements:

• Graduation from recognized Computer Science degree or diploma program
• Three years’ recent related experience or equivalent combination
• Valid Class 5 British Columbia driver’s license
• Ability to deal effectively with others
• Ability to write programs in varied programming languages

Apply network operations expertise to Cisco troubleshooting, escalation support, lifecycle upgrades, and project implementation with Island Health.