Senior Solutions Engineer

As a Senior Solutions Engineer at Choco you design and deliver complex, secure integrations for large customers using low-code tools. You own end-to-end integration programs from discovery to go-live and collaborate closely with Sales, Customer Success, and Product to ensure scalable, reliable solutions. You’ll troubleshoot critical issues, guide customers through technical decisions, and mentor others, constantly improving integration architecture. This role combines customer-facing delivery with design thinking to drive rapid adoption and measurable impact in the food distribution space.

• ownership and equity
• competitive compensation
• health and wellbeing support
• sabbatical
• global team exposure
• hybrid work arrangement

• Design, build, and deliver complex integrations between Choco and customer systems using low-code tools (n8n, Tray.ai)
• Own end-to-end integration projects from discovery to go-live, ensuring quality and scalability
• Lead technical discovery, PoCs, and integration scoping in pre-sales collaboration with Account Executives
• Act as escalation point for critical integration issues and drive sustainable solutions
• Collaborate with Customer Success, Implementation, and Product to document designs and influence product improvements
• Mentor junior Solutions Engineers and support their development
• Drive continuous improvement of integration architecture, processes, and best practices for global delivery
• Make independent technical and architectural decisions within complex projects, escalating only major strategic decisions

• 5+ years of experience in solutions engineering, IT/ERP consulting, or systems integration
• Experience managing end-to-end API integrations across multiple customer environments
• Experience with low-code or automation tools such as n8n, Zapier, and Tray.ai
• Basic programming knowledge (JavaScript or Python) and working knowledge of REST APIs, JSON/XML, webhooks, OAuth, API keys, and data mapping
• Strong analytical and problem-solving skills with a collaborative, solution-focused mindset
• Excellent communicator with the ability to simplify complex ideas
• In-office attendance 3 days per week in Paris

• collaborative mindset
• solution-focused problem solving
• clear communication
• n8n
• Tray.ai
• Zapier