Site Reliability Engineer

In this role you ensure the stability, scalability, and automation of HSBC’s cloud-based production environments. You will contribute to system reliability, monitoring, incident response and CI/CD, working with development, QA and operations teams to resolve complex issues. This role offers exposure to containerised apps, Kubernetes, and GitOps practices within a global banking context. You will operate in a collaborative, on-call capable team driving high-availability outcomes.

• private healthcare for UK employees
• enhanced maternity and adoption pay
• contributory pension scheme
• tailored professional development opportunities
• competitive pay and benefits package

• Maintain and support production systems for high availability and scalability
• Implement SRE practices including monitoring, alerting, SLOs/SLIs and incident response
• Deploy and manage containerised applications with Docker and Kubernetes
• Develop and enhance CI/CD pipelines
• Automate operational tasks using scripting languages
• Collaborate with development, QA and operations teams to resolve issues and improve services
• Participate in on-call support and promptly respond to incidents
• Document procedures, configurations and post-incident reviews

• Hands-on experience in SRE, DevOps or production support
• Experience with cloud environments (GCP, AWS or Azure)
• Experience with Docker and Kubernetes; Helm or Istio is advantageous
• Proficiency with monitoring and tracing tools (Prometheus, Grafana, ELK, Jaeger or Datadog)
• Familiarity with CI/CD tools (Jenkins, GitLab CI, ArgoCD, FluxCD or Tekton)
• Programming/scripting skills (Python, Bash, Go or equivalent)
• Strong analytical skills and problem-solving for production environments
• Experience with infrastructure-as-code tools (Terraform or Ansible) and microservices/high-availability environments

• Collaborative
• Analytical
• Problem-solving
• Docker
• Kubernetes
• Helm