Site Reliability Engineering Lead

In this SRE Lead role, you design highly available, scalable platforms for mission-critical financial systems, with a focus on AWS, observability, automation and production reliability. You will work closely with cross-functional teams to improve operational readiness and resilience across on-premises and cloud environments. You lead major incidents, drive blameless postmortems and translate findings into measurable improvements. This is a hands-on, impact-driven role that blends advanced engineering with strategic reliability initiatives.

• ESPP
• life insurance
• income protection
• private medical insurance
• Employee Assistance Program
• pension plan

• Design scalable, resilient platforms across on-premises and AWS
• Implement comprehensive observability (metrics, logs, traces) with tools such as Prometheus, Grafana, OpenTelemetry, ELK/EFK, CloudWatch or Datadog
• Define SLIs, SLOs, SLAs and error budgets for critical services
• Lead production incidents and postmortems, coordinating stakeholder communication
• Build automation for incident response, scaling, failover and recovery via CI/CD and IaC
• Apply resilient architecture patterns including multi-region failover and active-active designs
• Create runbooks and AI-assisted processes for incident, problem, change and risk management
• Utilize agentic AI to enhance observability and automated recovery
• Collaborate with engineering, product and business teams to improve platform resilience

• Proven SRE/DevOps/Platform Engineering experience in large-scale, regulated environments
• Deep on-premises and AWS cloud-native architecture knowledge
• Experience with AWS services (EKS/ECS, Lambda, API Gateway, DynamoDB, Aurora, S3)
• Knowledge of SQL Server, Sybase, PostgreSQL (incl. Aurora)
• Unix/Linux, Java, C#.NET and Python application support/development
• Strong observability tooling experience (Prometheus, Grafana, OpenTelemetry, ELK/EFK, CloudWatch, Datadog)
• Incident management and production operations expertise
• CI/CD pipelines, Git, scripting and IaC tools (Python, Go, Ansible, Terraform)
• Experience embedding agentic AI in observability/incident management
• Understanding of networking, security and reliability engineering principles

• Leadership and stakeholder communication
• Blameless problem-solving mindset
• Cross-functional collaboration
• Prometheus
• Grafana
• OpenTelemetry