Site Reliability Engineering Lead

Location: London; UK

Work type: Hybrid

Seniority: Lead

Primary skill: Site Reliability Engineering

Posted:

EPAM is looking for a highly technical Site Reliability Engineering (SRE) Lead to support a client in the financial services sector. You will help design and deliver highly available, scalable and resilient platforms for mission-critical financial systems, with a strong focus on AWS, observability, automation and production reliability.

Responsibilities

• Design highly available, scalable and resilient platforms across on-premises and AWS environments
• Implement observability across metrics, logs and traces using tools such as Prometheus, Grafana, OpenTelemetry, ELK/EFK, CloudWatch or Datadog
• Define SLIs, SLOs, SLAs and error budgets for critical services
• Lead major production incidents, technical investigations and stakeholder communication
• Drive blameless postmortems and turn findings into measurable reliability improvements
• Build automation for incident response, scaling, failover and recovery using CI/CD and infrastructure-as-code practices
• Apply resilient architecture patterns, including multi-region failover, active-active designs, circuit breakers and bulkheads
• Establish runbooks, playbooks and AI-assisted processes for incident, problem, change and risk management
• Use agentic AI and intelligent automation to improve observability, incident management and automated recovery
• Collaborate with engineering, product and business stakeholders to improve operational readiness and platform resilience

Requirements

• Proven technical experience in SRE, DevOps or Platform Engineering in large-scale, regulated environments
• Deep technical expertise in both on-premise and AWS cloud-native architecture and systems design
• Experience with AWS services such as EKS/ECS, Lambda, API Gateway, DynamoDB, Aurora and S3
• Knowledge of database and data platforms: SQL Server, Sybase, PostgreSQL (including Aurora)
• Proficiency in Unix/Linux, Java, C#.NET and Python application support and development
• Strong implementation experience with observability tooling and frameworks for metrics, logs and traces (Prometheus, Grafana, OpenTelemetry, ELK/EFK stacks, CloudWatch, Datadog or similar)
• In-depth experience with incident management and production operations
• Hands-on experience with CI/CD pipelines, Git, automation, scripting and infrastructure-as-code tools (Python, Go, Ansible, Terraform)
• Demonstrable application of agentic AI engineering in observability, incident management and automated recovery
• Strong understanding of networking, security and reliability engineering principles

Nice to have

• Experience in financial services or other data intensive, regulated industries
• Familiarity with multi-region AWS architecture, high-availability and mission-critical applications
• Knowledge of chaos engineering practices and resilience testing
• Exposure to AIOps and intelligent automation frameworks

We offer

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Competitive group pension plan
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program