Solutions Engineering Lead - Security

In this role you lead the Solutions Engineering function for a security software house, owning the customer journey from pre-sales to implementation. You bridge product engineering, delivery and customer success to design solutions, run demonstrations and pilots, and provide consultancy and training. You manage a small SE team, shape solution architecture, and influence product development through customer feedback. This role combines technical leadership with strategic, sales-aligned collaboration and travel to client sites.

• salary up to 100k + OTE
• 25 days holiday (27 in two years)
• private medical care
• life cover
• pension
• subsidised gym membership','hybrid working

• Lead technical relationships with customers and partners across pre-sales, delivery and success stages
• Own engagements from pre-sales through implementation, including design of solutions, demonstrations, pilots and proofs of concepts
• Provide consultancy, training and ongoing support to customers
• Collaborate with software engineering and product management to understand the product suite and advise on solution architecture
• Contribute to shaping future product development using customer feedback and market insights
• Manage and develop the Solutions Engineering team (2 direct reports), including recruitment, coaching and establishing best practices
• Engage in sales, business development and product planning to align technical delivery with commercial goals
• Travel to client sites, primarily London/M4 corridor, with occasional international trips
• Maintain up-to-date knowledge of security practices and relevant technologies to support customers

• Lead Solutions Engineer experience with strong customer-facing and presentation skills
• Experience in managing and developing a team
• Broad technical knowledge of Microsoft technologies, cloud platforms and security solutions
• Strong understanding of information security, including data protection, risk analysis and threat modeling
• Experience installing and configuring security products, virtual desktops (VMware / Omnissa or Citrix) and Linux systems
• Good knowledge of Linux networking, firewalls, VPNs, Docker and microservices orchestration
• Strong troubleshooting and problem-solving abilities with creative solution design
• Commercial mindset with a track record of supporting sales targets and customer growth
• DV Clearance eligibility (British citizen or resident for at least 10 years)

• customer-facing
• presentation skills
• leadership
• Microsoft technologies
• cloud platforms
• security solutions