St. I.T. Analyst

We're seeking a Sr. I.T. Analyst for a full time/permanent position with a company based in Mississauga, very close to the airport.

This is an in-office position, 5 days per week.

The office is in Mississauga, very close to the airport.

• Managing and maintaining Active Directory and Azure Active Directory
• Managing and maintaining Office 365 Admin Portal
• Managing and maintaining Atlassian JIRA Cloud
• Managing and maintaining SQL Databases
• 1st/2nd line support

Nice to have experience:

• CCNA certification
• Hyper‑V and virtualization
• TCP/IP networking
• Network services such as HTTP(S), TLS, DNS, SSH, SFTP, and VPN protocols (OpenVPN, L2TP, IPsec, etc.)
• LAN/WAN network architecture and security
• Network security principles and firewalling

Job duties:

• Responsibility for supporting and maintaining the company's IT systems and for providing efficient desktop support to all business users
• The department is responsible for resolving any IT‑related faults quickly and efficiently
• Identify on‑going improvements to existing business systems
• Escalate IT issues to the IT manager where necessary
• Installing authorized software to laptops and desktops
• Reporting faults and maintaining logs on servers, desktops, and laptops
• Troubleshoot network issues
• Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner

Salary range - $75,000 - $85,000

+Bonus

If you're interested, please apply with resume.

I will be in contact with additional information and next steps.