Staff Platform Engineer

In this role you will define the architectural direction for an AI-first platform that enables fast, secure, self-service software delivery. You will drive coherence across engineering teams and set standards that scale with the business, shaping how AI-augmented workflows are embedded across the organisation. You help teams move faster while reducing risk and misconfigurations, building the foundation for HX’s continued growth in insurance tech. This is a high-impact, cross-functional leadership role with a strong emphasis on collaboration and long-term platform strategy.

• 5,000 training and conference budget
• 25 days of holiday plus 8 bank holidays
• Company pension via Penfold
• Mental health support and therapy
• Private healthcare insurance through AXA
• Cycle to Work Scheme

• Define a 12–18 month technical direction for the platform with milestones and stakeholder alignment
• Drive broad adoption of platform capabilities through design and documentation that reduce friction
• Establish architectural patterns and standards enabling autonomous, AI-augmented workflows
• Embed security, reliability, and operational excellence in platform standards
• Mentor senior engineers and raise team capability through architectural guidance
• Represent platform strategy to senior leadership and translate constraints into business language
• Foster a culture of self-service and continuous improvement across the engineering org

• Defined platform architecture, standards, and patterns over multi-quarter horizon
• Experience navigating disagreement among senior engineers, architects, and stakeholders
• Accountability for outcomes spanning multiple teams and enabling others
• Defined how AI and automation are embedded at architectural level, driving default AI-augmented workflows
• Understanding adoption dynamics and friction points to guide platform roadmap
• Identified risks before incidents and influenced reliability, security posture, and cost efficiency
• Ability to connect platform decisions to business outcomes and communicate with leadership
• Active development of senior engineers through challenging technical work

• ownership
• strong communication with stakeholders
• adaptable to rapid change
• Platform engineering
• Architecture governance and standards
• AI-augmented workflows integration