IT & Software

Systems & Applications Engineer

Valmet

Basingstoke · Hampshire · United Kingdom

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Overview

As a Systems and Applications Engineer you will support UK&I customers with Valmet’s automation solutions. You will deliver service projects, maintenance, and urgent technical support across multiple industries from a base in Southern England with flexible remote options. You’ll work on diagnosing, repairing, and improving automation systems while building strong customer relationships. This role offers exposure to leading automation technology and a clear chance to impact asset reliability and process optimization.

Pay / Benefits
  • competitive salary
  • benefits package
  • overtime and on-call allowances
  • professional development opportunities
  • flexible remote working
Responsibilities
  • Deliver automation service projects and support activities for Valmet's installed customer base across the UK and Ireland
  • Provide routine and on-demand customer support, including software development, system maintenance, inspections, diagnostics, troubleshooting, and technical documentation
  • Maintain, repair, and optimize industrial automation, instrumentation, and control systems to ensure reliable customer operations
  • Participate in an out-of-hours on-call support rota, providing emergency technical assistance when required
  • Support project execution, upgrades, maintenance shutdowns, and breakdown services across multiple industrial sectors
  • Identify opportunities to improve customer processes and recommend appropriate Valmet solutions, products, and services
  • Ensure all work is performed in accordance with regulatory requirements and Valmet's health, safety, and environmental standards
  • Build and maintain strong relationships with customers while representing Valmet professionally at all times
Key requirements
  • HNC/HND or higher in Electrical, Automation, Instrumentation, Control, or a related Engineering discipline
  • Experience with industrial automation systems such as DCS, PLC, SCADA, HMI, or safety systems
  • Ability to diagnose, maintain, and repair electrical, instrumentation, and automation systems
  • Strong planning and organizational skills with the ability to independently manage service and project activities
  • Excellent communication skills with the ability to build effective relationships with customers and colleagues at all levels
  • Ability to work autonomously while contributing positively as part of a wider customer support team
  • Experience producing accurate technical reports, project documentation, and service records
  • Willingness to travel throughout the UK and occasionally within Europe as required
  • Fluent written and spoken English
  • customer-focused
  • excellent communication
  • collaborative
  • DCS, PLC, SCADA, HMI, and safety systems
  • software development (within service context)
  • instrumentation and control systems maintenance

Reference: WJ-747_31236336 · Posted 06 Nov 2026, 02:36 AM

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