Technical Lead - Observability Migration

As Technical Lead at CGI, you will shape the observability modernization from Splunk to Grafana, Cribl, and Loki. You’ll own the technical solution, guide the squad, and ensure a reliable, secure service while collaborating with a small agile team. You translate business and operational needs into practical designs and oversee delivery from design through migration and decommissioning of legacy systems. This role combines technical leadership with hands-on guidance in a security-conscious environment, requiring UK security clearance. You join a supportive, inclusive culture that values ownership and career growth.

• competitive salary
• excellent pension
• private healthcare
• share scheme (3.5% + 3.5% matching)
• hybrid working (2–3 days in office)
• inclusive, diverse community

• Assess current Splunk use cases, data sources, dashboards, alerts, and integrations and map to target stack
• Document target designs, data flows, component responsibilities, and integration dependencies
• Address non-functional requirements: performance, capacity, resilience, recovery, retention, and cost with measurable checks
• Develop migration approach including sequencing, coexistence, validation, rollback, and historical data needs
• Break designs into deliverable work with Developers and contribute to estimates and planning
• Provide day-to-day technical guidance and resolve blockers with clear recommendations
• Review code/config changes, test coverage, and ensure alignment with designs and standards
• Embed security, access, and data-handling controls into the solution and involve security specialists as needed
• Define monitoring and failure detection for the observability platform and assess readiness for cutover
• Maintain technical decisions, risks, and documentation for handover to service teams

• Experience leading technical delivery in a client environment with observability focus
• Practical knowledge of Splunk and experience with Grafana, Cribl, Loki or comparable technologies
• Experience mapping requirements to technical designs, data pipelines, dashboards and alerts
• Understanding of non-functional requirements and operational supportability
• Experience supporting platform migrations including coexistence, validation, cutover and decommissioning
• Ability to guide Developers, review technical work, and communicate options to stakeholders
• Experience working in agile teams with estimation and dependency management
• Ability to produce clear technical documentation and support operational handover

• Communication
• Leadership
• Stakeholder management
• Grafana
• Cribl
• Loki