Technical Operations Engineer

As Technical Operations Engineer for the TRS team, you will bridge product engineering and deployed operations to deploy and sustain unmanned systems. You’ll stand up forward deployments in austere environments, support customer demonstrations and trainings, and shape long-term sustainment of the Altius program. You will work with cross-functional teams to ensure high availability and reliable field performance of aerial systems. This role offers hands-on field execution, problem-solving at scale, and meaningful impact on defense capabilities.

• equity grants
• comprehensive benefits package
• health coverage
• competitive compensation
• growth opportunities
• supportive relocation or travel policies

• Execute flight operations, field maintenance, and customer training in operational environments
• Deploy products to austere locations and support extended customer engagements
• Troubleshoot hardware, software, and networking issues and drive to resolution
• Communicate field issue status to internal and customer teams
• Develop and implement operational and logistical plans for events
• Ensure high availability and performance of aerial systems; maintain support plans
• Assist in event planning and resource allocation; keep stakeholders informed
• Conduct incident RCAs for air systems; implement preventive measures
• Maintain up-to-date documentation
• Support field sustainment through testing, demonstrations, and deployments

• 3+ years in technical field operations or similar hands-on roles
• Proven ability to master technical systems in austere environments
• Advanced troubleshooting across hardware, software, and networking
• Linux command line and networking skills; familiarity with aircraft maintenance
• Excellent communication; ability to train peers/customers
• Ability to mentor team members
• Experience performing data-driven root cause analysis
• Willingness to travel up to 80% domestically and internationally
• Eligibility to obtain and maintain UK security clearance
• Willingness to work with energetics material
• Ability to obtain and maintain GVC A1-3 flight certification

• clear communication
• training and mentoring others
• problem solving in challenging environments
• Linux/Unix command line
• Networking concepts and troubleshooting
• Data-driven root cause analysis