Transition Implementation Lead

Transition Implementation Lead

£75,000 per annum

Bedford

12 Month Fixed Term Contract

Hybrid Working

Ready to make a real difference? Join us at the Money and Pensions Service (MaPS) as our Transition Implementation Lead. This is your chance to play a meaningful role in helping people across the UK build stronger financial futures and to do it as part of a supportive, energetic team.

Why This Role Matters

Money Guiders is a MaPS Service that helps organisations and practitioners build the skills, knowledge and confidence to provide effective money guidance. Following a successful pilot, Money Guiders is now scaling significantly, and as part of this, transitioning to a new managed learning service. This will bring together the platform, data, content, processes and support arrangements needed to deliver as an integrated, operational service.

This role will lead and own the integrated implementation of the Money Guiders transition plan, bringing together key elements of the digital transition including configuration, data migration, testing and operational readiness to deliver a controlled transition into live service.

You’ll join at a critical stage in the transition and will need to demonstrate strong leadership from the outset. You’ll be expected to hit the ground running, quickly establish a clear grasp of delivery priorities and dependencies, and bring teams together to maintain momentum and drive implementation forward.

Own cross-workstream implementation readiness, securing resource commitments, resolving dependencies and driving delivery through cutover, early-life support and operational handover. Exercise judgement where competing priorities, resource constraints or implementation risks threaten delivery, resolving issues within agreed authority and escalating decisions with clear recommendations.

Work alongside the Programme Manager and portfolio team within established governance arrangements. The Programme Manager owns programme governance, planning and risk across the wider change programme; this role provides the integrated implementation and readiness view into that governance. Specialist leads retain accountability for their technical deliverables; this role is accountable for ensuring those contributions come together into a coherent, operationally ready service.

You’ll join a team that’s passionate, collaborative, and driven by the belief that financial confidence should be something everyone can access.

What You’ll Be Doing

• Lead delivery of integrated transition - translating the agreed transition plan into coordinated workstream commitments, sequencing, dependencies and hand-offs, alongside suppliers and specialist leads, with particular focus on the dependencies and hand-offs between configuration, data migration and testing.

• Secure and manage cross-functional resource commitments with functional managers and suppliers, ensuring the necessary skills, capacity and inputs are available at critical delivery points. Negotiate competing priorities and resolve gaps within agreed authority, escalating constraints that threaten implementation outcomes.
• Drive resolution of cross-workstream barriers , bringing together business, technical and supplier leads to assess options, agree action and follow through on delivery. Challenge misaligned assumptions, unclear ownership or commitments that put the transition at risk.
• Own the integrated view of business and operational readiness , ensuring migration, testing, people, processes, content, exit from incumbent supplier, support arrangements and specialist assurance requirements are addressed together. Identify gaps and secure corrective action to protect service continuity and user experience.

• Provide the implementation and readiness assessment into programme governance , presenting a clear, evidence-based view of progress, dependencies, resource pressures and readiness risks, with practical recommendations and timely decisions within delegated authority. Work closely with the Programme Manager, who owns programme reporting and the RAID.

• Lead integrated cutover, early-life support and operational handover , ensuring workstream contributions are aligned, readiness evidence is complete and outstanding risks and actions have clear ownership. Make evidence-based recommendations to the designated decisionmakers on readiness to proceed and ensure receiving teams are equipped to take operational ownership.

What You’ll Bring

To be successful in this role, you’ll need:

Essential

1. Leading complex implementation: Demonstrable experience leading digital or service implementation across multiple interdependent workstreams, taking responsibility for integrated delivery from agreed plans through readiness, go-live and operational handover.
2. Resource and dependency management: Proven ability to secure and sustain resource commitments across teams and suppliers, manage critical dependencies and negotiate competing priorities where resources are not under direct management.
3. Cross-functional influence and constructive challenge: Experience aligning specialist, technical, operational and supplier teams around shared implementation outcomes, resolving conflicting requirements and holding stakeholders to agreed commitments.
4. Readiness and service transition: Experience leading the integration of platform implementation, data or content migration, testing and operational readiness, using evidence to assess readiness and inform cutover, early-life support and handover decisions.
5. Judgement, decision-making and governance: Ability to assess complex implementation issues, weigh delivery and service risks, make decisions within delegated authority and present clear recommendations to senior decision-makers. Experience working effectively alongside programme management and portfolio colleagues, with clear accountability boundaries.

Desirable

• Experience of supplier transitions and digital delivery in a public-sector, arm’s-length body or similarly governed environment.
• Experience of integrations between service platforms, CRM and reporting environments, and coordinating specialist assurance for accessibility, information security and data protection.
• Experience implementing learning management systems, managed learning services or comparable platforms combining learning, events, user administration and reporting.

Our Recruitment Process

We keep things simple, fair, and transparent:

Step 1: Submit Your Application

Open: 09/11/2026 | Deadline: This is an ongoing vacancy we will stop applications once the role is filled

To apply, please submit the following documents:

1. Your most up-to-date CV
2. A cover letter (maximum 1,000 words). Please structure your cover letter in two parts:

1. Part 1 – Motivation and fit
   Explain why you are interested in this role and how your experience and values align with it.
2. Part 2 – Essential Criteria
   Using the five Essential Criteria as headings, provide concise examples that demonstrate your judgement, level of responsibility and impact.

Step 2: Telephone Interview

If your application is shortlisted, you will be invited to a telephone interview with one of our recruiters. This is an opportunity to:

• Discuss your experience in more detail
• Learn more about the role and our organisation
• Ask any questions you may have

Step 3: Final Stage Interview

Hosted - TBC

Successful candidates from the telephone interview will be invited to attend a remote interview over Microsoft Teams. This stage will include:

• A series ofcompetency-based interview questions
• A presentation that you will prepare before the interview

Everything we do aligns with the Civil Service Commission’s Recruitment Principles.

About Us

MaPS is based in bright, modern offices in Bedford, and we’re here to help people across the UK feel more confident and informed about their money.

Our values guide how we work together:

• Caring – for colleagues and the communities we support
• Connecting – building supportive, positive relationships
• Transforming – creating impact that truly matters

We’re proud to foster an inclusive, welcoming culture. Our colleague networks include LGBTQ+, neurodiversity, women’s health, men’s health and ethnicity groups — and we welcome applications from all backgrounds.

What We Offer

• 30 days’ annual leave plus bank holidays
• Pension (2:1 matched contribution up to 10%)
• Season ticket loan
• Cycle to work scheme (up to £3,000)
• Subsidised eye tests & flu jabs
• Life assurance
• EAP Assist & Life
• Enhanced family and sick pay
• 2 paid volunteering days
• Recognition scheme
• Retail discounts portal

Flexible Working

We believe work should fit around life. This Bedford‑based role offers genuine flexibility so you can balance work, family, and personal commitments. We come together for purposeful team collaboration to stay connected and drive great results.

Career Development

We love supporting internal growth and progression, while continuing to follow fair and open Civil Service recruitment practices.

Important Information About Applying

• Please apply only via official MaPS links - we can’t accept applications via email or unauthorised sites.
• MaPS is unable to offer visa sponsorship.

Reserve List:

If you're successful at interview, we may place you on a reserve list for up to 6 months. If a similar role becomes available, you may be offered it without the need for another assessment.

If you believe your application hasn’t followed the Civil Service Commission’s Recruitment Principles, you can contact . If unresolved, you may then contact the Civil Service Commission.

Job Reference:

MaPS01390